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Outage in Northern VA ?

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PCPilot
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Posts: 3
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 91 of 193
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It's 12:37 pm here in Woodbridge/Lake Ridge and FIOS is back!!

 

 

Ralar
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Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 92 of 193
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TV came back on in Reston at 12:35.

blynn56
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Posts: 6
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 93 of 193
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Well, someone from Verizon is watching us because I posted a phone number that I got from the Verizon chat rep for a billing credit and the number is now "edited for privacy".  Very interesting..... What are they afraid of????

pfeiffep
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Posts: 4
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 94 of 193
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Centreville now has fios tv, but no land line

sdf2000
Copper Contributor
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Posts: 9
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 95 of 193
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Still no land line or cell service in Manassas at 12:45.

mastaer
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Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 96 of 193
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Centreville, VA- FIOS TV back up, land line STILL down.

RosePose
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Posts: 3
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 97 of 193
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12:50 p.m. here in Ashburn - FiOS tv just reactivated.    Doug Hill (channel 7) says we may have additional severe storms late this afternoon/evening. . . be prepared!

 

Redup1
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Posts: 19
Registered: ‎03-06-2011

Re: Outage in Northern VA ?

Message 98 of 193
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FIOS provide home phone service and wireless service just restored, 12:45PM 30 June 2012, here in South Reston.  Never lost TV or internet but phone service was gone since early this morning, 5AM when I noticed but probably earlier....wonderful if you really need help.  How do we get a refund?

sdf2000
Copper Contributor
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Posts: 9
Registered: ‎06-30-2012

Re: Outage in Northern VA ?

Message 99 of 193
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Here in Manassas I got my cell phone back -- still no land though.

njvoj
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Posts: 1
Registered: ‎06-30-2012

Support

Message 100 of 193
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The support from Verizon is not good at all. I have been trying to email, call, talk to a so call live agent for the last 6 hours.

If there is an issue in the area then Verizon needs to let us know in some type of message. I.E.. Email us and explain.

I have been with FIOS for 6 years and cell phone for over 10. After my contract is up and I leaving and finding another company who cares about their customer. This is not the first for me and many and I am saying many customer has said the same.

 

NOT HAPPY BUT WILL BE WHEN I LEAVE THEM.

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