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Pixalating/lsound loss

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tom007
Contributor
Contributor
Posts: 4
Registered: ‎11-19-2015

Pixalating/lsound loss

Message 1 of 5
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Intermittent pixalation and loss of sound on TV's connected by DCT700 converters. All connections are tight. Happening for @ week

4 REPLIES 4
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Pixalating/lsound loss

Message 2 of 5
(1,596 Views)

Do you have anything besides DCTs?

If so, try putting the DCT in place of the STB and see if it still has an issue.


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nwilder
Contributor
Contributor
Posts: 2
Registered: ‎08-11-2012

Re: Pixalating/lsound loss

Message 3 of 5
(1,451 Views)

I'm having the same issues on a QIP 2500 STB.  CNN and other cable networks are pixaling on audio and video.  Do I need to have the STB replaced?

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Pixalating/lsound loss

Message 4 of 5
(1,424 Views)

DOes it happen on more than 1 box?

Try making sure that all of the coax connections are tight.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
tom007
Contributor
Contributor
Posts: 4
Registered: ‎11-19-2015

Re: Pixalating/lsound loss

Message 5 of 5
(1,385 Views)

Verizon service tech replaced ONT yesterday which resolved my issue with pixelation/sound issue.

This only occurred on my DCT700 units.

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