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Pixelation when something is being recorded.

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Janssoner
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎02-15-2012

Pixelation when something is being recorded.

Message 1 of 5
(1,317 Views)

Since upgrade when watching one channel and recording another, the picture / sounds become pixelated. When I stop the recording it stops. If I suffer though it and then watch the recorded program it has the same problem. If I record something during the night it is fine. The picture is perfect if not recording anything. Only happens on the living room DVR (we have 4 others), but that one is the large disk one. Everything was fine before the upgrade.

4 REPLIES 4
Adam_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 115
Registered: ‎12-30-2010

Re: Pixelation when something is being recorded.

Message 2 of 5
(1,291 Views)

Have you powercycled the DVR?  We can also try some other things with you but we'll need to discuss the account via PM.  Please unplug the power from the DVR and reconnect it and then send me a PM if the issue persists. 

 

 

beetlejuice
Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: Pixelation when something is being recorded.

Message 3 of 5
(1,283 Views)

I get the same thing......when I am playing back something on the dvr. Its random and doesn't happen to often, but it does only happen on recorded shows. Has to be the hard drive.

Janssoner
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎02-15-2012

Re: Pixelation when something is being recorded.

Message 4 of 5
(1,276 Views)
I have tried most everything. Unplugged Dvr and modem and a bunch of other things from forums. Like I said though, everything was fine until we got the new STB program, so I believe it has to be software related.
CraZySteve
Contributor
Contributor
Posts: 4
Registered: ‎05-07-2012

Re: Pixelation when something is being recorded.

Message 5 of 5
(1,191 Views)

Ever get this issue fixed?

 

I have the same issue with my 500gb High Capacity DVR......

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