pixilation, sound loss, picture freeze, will not let me enter text!
pixed-off
Newbie
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Re: pixilation, sound loss, picture freeze, will not let me enter text!
VZ_Javier
Enthusiast - Level 3

Dear Pixed-off,

I apologize for your experience with our service.  Please give more details.  Is it on all TV's?  When did it start to happen?  Have you moved any of the stb's from original location?  Does it happen on both Standard and HD channels?  If you would like me to contact you via phone.  Please go to the secure link below.  Enter your account Name, Address, Phone and Email.  Thanks

https://www22.verizon.com/content/verizonsupport/

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