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pixilation, sound loss, picture freeze, will not let me enter text!

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pixed-off
Contributor
Contributor
Posts: 1
Registered: ‎11-03-2010

pixilation, sound loss, picture freeze, will not let me enter text!

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VZ_Javier
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 78
Registered: ‎12-16-2009

Re: pixilation, sound loss, picture freeze, will not let me enter text!

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Dear Pixed-off,

 

I apologize for your experience with our service.  Please give more details.  Is it on all TV's?  When did it start to happen?  Have you moved any of the stb's from original location?  Does it happen on both Standard and HD channels?  If you would like me to contact you via phone.  Please go to the secure link below.  Enter your account Name, Address, Phone and Email.  Thanks

 

https://www22.verizon.com/content/verizonsupport/

Javier
Verizon Telecom
Fiber Solution Center


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