$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
I apologize for your experience with our service. Please give more details. Is it on all TV's? When did it start to happen? Have you moved any of the stb's from original location? Does it happen on both Standard and HD channels? If you would like me to contact you via phone. Please go to the secure link below. Enter your account Name, Address, Phone and Email. Thanks
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!