$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Every 30 minutes or so a pop-up window is asking to "Upgrade from 00105 to 00107" with three selection choices: a) Upgrade Now, b) Upgrade Later, and c) Do Not Upgrade. However, none of the buttons on the remote will allow you to make a selection of a), b) or c) and the pop-up window dissapears after about 30 seconds or so by itself.
The Verizon tech did reset / reprogrammed and refreshhed the set top box settings but that did not eliminate the problem.
It is very annoying that now we have to content with pop-ups on TV that can not be eliminated.
Is anyone has this problem or anyone found a solution to the problem. Please let us know. Thank you