Prime HD Signal
rhiannonkwy1
Newbie

So there is heavy pixelation and sometimes you can't even hear a solitary sentance being said....it freezes and gets stuck.  So is the only fix the reset the STB? Because if that is the solution, it is bad as well. 

Not Happy

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Re: Prime HD Signal
tns2
Community Leader
Community Leader

Not normal.

A bad stb box, bad wiring or occasionally problems with the ONT.

First try loosing the connections and then tightening.

Note if your TV handles Digital signals, try connecting the wire directly to the TV and seeing what you get for your locals (they're not encrypted so some sets can display them).

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Re: Prime HD Signal
Telcoguru
Master - Level 1

It could be a bad coax, splitter, STB or too many splits.  Any of these issues can cause pixelation on the TV.

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Re: Prime HD Signal
CRobGauth
Community Leader
Community Leader

Every channel? Certain channels?

Do you have more than 1 STB? If so, does it happen on all?

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