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Hi I installed Fios TV Mobile Remote Control to my phone. When I start to use it, it asks me for name and last 4 digits of mobile no. I entered my name and mobile number, it always will return "wrong pin number". So what can I do and what exactly is the name and mobile no? Thanks!
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Hey do you a parental PIN on the STB that you are trying to use the remote control on that's the only you should get a prompt for a PIN.
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http://lh5.ggpht.com/_sbcDBaZbC-c/S4L1HA9Kr2I/AAAAAAAAIBs/ciqytcJ83qw/s512/Screen001.jpg
I found this when I try to use the remote app. I entered my information but it will always say my pin is wrong.
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What type of phone are you trying to run the app on?
Try going to your STB and choose Settings > FiOS Remote DVR > Mobile Phone Access
From here you should be prompted to enter your phone number, and you'll receive a PIN which you should then be prompted by the app on your phone to enter.
I never saw the form you posted during my setup process (I'm on a BlackBerry 8900).
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Hi: No, this is Mobile Remote App, is not remote DVR. (see: http://forums.verizon.com/t5/Verizon-at-Home/Your-Remote-Your-Control-Taking-the-FiOS-Experience-Mob...)
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That is exactly where I'm stuck at as well. I have a confirmation code in this screen (see below) but cannot figure out what numbers to enter on the phone.
or use a different household mobile device to operate your DVRs remotely.