I'm in the Pittsburgh area and I was wondering if anyone else is experiencing a problem where the sound cuts out from time to time. Somtimes it will happen 2 or 3 times in a half hour program....other times less frequent.
I can't isolate when but it seems to be mainly on the local channels (NBC the most often) on the standard def channel. I have noticed it on other local channels but not nearly as much.
I'm curious if anyone else has this problem and what solutions, if any, you may have.
10-27-2008 09:47 PM
10-27-2008 10:08 PM
10-28-2008 01:50 PM
Yes, the picture skips slightly along with the sound cutting out. I'm going to call and see what they say. I agree, the more that call, the more Verizon will view this as not an isolated incident.
10-28-2008 06:50 PM - edited 10-28-2008 06:54 PM
10-29-2008 03:43 AM
10-29-2008 06:01 AM
Funny you should say that they were to send someone out but they were a no show. the same happened to me yesterday- no show. I was on the phone for 2 hrs. with customer service asking why my ticket was cancelled? They said that they discovered it was a "group" problem and they would have to fix the problem at "the hub" -Nice customer service- 2 hours on the phone and this was after I had cancelled an important appointment last evening to stay home and wait for the service tech. I am so upset with Verizon and their service or lack thereof.
10-29-2008 03:54 PM