questions about fios
jeffreyham
Newbie

moving into a town where it is avaible, and i ben reading about the reviews,

few questions

1. i herd it can take sometimes 10 hours to do it or wait 5 hours and then they never show up, what do we get for waiting all day for a tech to arrive?

2. if i only order fios internet, and do not want a wireless router can i have a cat 5 cable directly into my pc?, also have a choice in where i want that big **bleep** box insalled outside? perf next to my computert room?

3. if i get tv/phone = your remove all my copper wire? example, say 2 months down the road, i get horriable serverice and want to swich to comcast, i cant because you removed the copper wires?

and final questions, i ben hearing alot, but what are the different speed plans, i herd like 30,5 is it customizable? i just dont need to choose the 3 thats aviable on the website, or can all;ways updrade it faster, by a specific ammount?

thanks and sorry for all the typos its late here 😃

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Re: questions about fios
jmw1950
Specialist - Level 2

1). How long it takes depends upon how much work is required. There are two parts. Running to the Fiber optic cable from the pole to the house, and installing the ONT, and then any in-house wiring. Often using Coax is faster because often the previous supplier (usually cable) wired the house. It is then a matter of running the Coax from the ONT to a splitter, and perhaps running a coax line for the router. So any time from about 90 minutes to several hours is reasonable.

And yes, unfortunately they don't show up sometimes.

2). I don't see why couldn't run just the CAT5 cable, but that has the disadvantage that it directly connects your PC and network to the outside world. The router provides an additional firewall, and if you are ever going to get FiOS TV, you will be forced into Coax at that point anyway. I would add that MOCA is  faster than even CAT5, so you have plenty of room for even higher speed internet connections in the future. Where the ONT goes is largely dictated by the National Electrical Code, it needs to be within 10 feet of Fuse/Breaker box IIRC. My own preference is to have it indoors. Greatly reduces the chances of vandalizing and/or theft.

3). Maybe. However if you don't order FiOS telephone service, they don't touch your landline. So while I have the necessary wiring for FiOS telephone service, and the wiring was run, it isn't connected. I still have a copper landline.

4). As far as I know, Verizon only sells specific speed plans like 15/5, 25/15 and 50/20. No doubt they have the ability to offer many other configuration, but they are not marketing them.

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Re: questions about fios
itguy08
Enthusiast - Level 2

When we had FIOS Internet installed in 2008 it took them a couple hours to install everything.  However our house was probably one of the easiest installs.  The pole and FIOS junction is in the corner near where the utilities come in.  It's an overhead run and was very simple.  I'd figure about 4 hours to get things run and installed.  

Both the times we had Verizon out the techs showed within the window (once for Internet and earlier in the week for TV).  They called about 15 minutes prior and were professional and did a great job.

As one other poster said, I'd be very cautious about running the CAT5 directly to your computer.  That makes your computer 100% open to the Internet and even with a good software firewall, I still wouldn't do it.  Especially if you are on a Windows platform.  It's like leaving your front door open but locking the screen door.

However, MOCA is most definitely not faster than CAT5.  MoCA tops out at around 270 Mbits/sec.  Cat5 can easily support 1Gbit/sec.  I personally don't care how big the box is or whatever.  It's near our utility meter and I view it as necessary to have this awesome technology.  Then again I don't find satellite dishes or even cell towers offensive.

The only copper they supposedly remove is your phone lines but when they installed our FIOS I don't think they removed them - we still have the old NID on the house and there are wires running to it.  We don't have home phones any more (all VOIP and cell) so I have no way to test.  We do still have the Comcast line as well.

Speeds are what they say on the website - there's no customization that I know of.

I'm not a fan of Verizon's wireless (In My Experience it's way overrated) but the FIOS product is superb.

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Re: questions about fios
jeffreyham
Newbie

thanks for the replys, as for directly running the cat 5 😛 in all the 10 years i had internet its allways ben from the modem directly into the pc 😛

second, not sure if i read it right, but dident see munch about removing the copper wires?

likeif i wanted fios tv, it wont work on the houses allready wires stuff?

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Re: questions about fios
VZ_Frank
Contributor - Level 2

Hello jefferyham,
Like jmw1950 said the install time depends on how your house is already prewired.  The bulk of the time spend in the home is installing the correct coax cable for TV service.  If  you are only going to get data then the install shouldn't be more than a couple of hours.  The ont which is that big box you speak of is usually installed on the side of your home where the rest of your utilities are but it is your home so the final decision is yours.  As far as enet vs coax the latency difference is in the ms, so which ever you prefer, the ont can be provisioned for.  Whether or not you get phone service with us, none of your copper wire will be removed.  As far as data plans go jmw1950 also answered that. Hope this was helpful

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