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Is anyone else still getting this pop up while trying to watch a recorded program on dvr? I have repeatedly complained and the only explanation I got was a 'software issue'. The box has been reset at least twice, I have unplugged and rebooted--nothing works. I have had Fios TV a little over a month now, and am not at all happy with it.
Take a look in this forum for the thread "Unable to locate hub" and "DVR working perfectly?" Both are full of people that are complaining about this nag. I have called Verizon about this issue and they make it sound like they have never heard of it before. But, read the 2 that I have mentioned.
I am having this same problem, I get a few minutes of my favorite recording, and this message appears, then cuts off the program, hate it! Anybody find a solution?
This just started happening to me in the last two weeks (week of November 6, 2011). None of the so-called solutions or updates found in the other threads discussing this issue work to solve this problem.
I had this problem 3 years ago and never got it fixed. Rebooting doesn't work and a verizon phone tech tried different fixes, but none of those worked either. I ended up just getting rid of it and getting another set top box. I'm paying more a month, but at least I don't have that annoying pop up anymore.
