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Rebooting the box
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I have been having a lot of problems lately with my cable service. Our cable freezes and the only way to resolve the problem is to reboot the box. What is going on? I shouldn't have to keep doing this! I have a five year old autistic son and believe me, when this happens, it sets him off into a very unhappy and tearful tantrum. I'm paying a lot of money for this service and I feel as if I'm not getting my money's worth! Very unhappy!!