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RedZone is not working!

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Earnstaf
Contributor
Contributor
Posts: 2
Registered: ‎09-09-2012

Re: NFL RedZone

Message 321 of 464
(1,458 Views)
This is unacceptable. I love verizon and use them for everything they offer, but this is a hugely negative experience. The only reason I keep cable tv rather than just using netflix/hulu is football, and namely NFL Redzone.

The fact that it isn't working is bad enough, but the fact that I can't get a hold of any via any of the offered means is terrible. I would like to at least know it is being worked.

I expect some sort of compensation because this service has been atrocious.
EfVrzson
Contributor
Contributor
Posts: 4
Registered: ‎09-09-2012

Re: RedZone is not working!

Message 322 of 464
(1,594 Views)
WoW Seriously. I guess their teeny-bop "reps" they hire are aggravated with all the calls so now they are just hanging up on ppl. My call(s) connected 4 times and each time when there was the "ring" that connects to a person they hang up and call disconnects. Verizon really really needs to make this right with their thousands of nationwide customers.

So are we to understand from Verizon tweets "Its a nationwide outage and they sent the ticket out to a technician" .....hmmmm nationwide, yet one ticket, one repairman. I really hope its that Maytag guy!!! I can see Verizon having one technician twiddling his thumbs... DUHHHHH
Schadenfreude
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-09-2012

Re: RedZone is not working!

Message 323 of 464
(1,592 Views)

At least we have NFL Network 😄

 

**bleep** TIME WARNER

Faulknkid
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎09-11-2008

Re: RedZone is not working!

Message 324 of 464
(1,583 Views)

Obviously sattelites are invloved disp**bleep**. But they cable links are handled very differently. I don't have the time to educate you!!!!!

tonyh703
Contributor
Contributor
Posts: 1
Registered: ‎09-09-2012

Re: No NFL Red Zone???

Message 325 of 464
(1,465 Views)

ive been on hold for 2 hours. down in VA Beach area... no indication that anything is wrong on the redzone channel, just looks like i havent purchased red zone... this is **bleep** at least give us some notice not put me on hold for 2+ hours... 

Hiflyer
Contributor
Contributor
Posts: 2
Registered: ‎09-09-2012

Re: RedZone is not working!

Message 326 of 464
(1,576 Views)

3 fios boxes not working for me. Subscribed on my cablevision box and it came up in about 2 minutes. 

James_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 30
Registered: ‎12-30-2010

Re: Red zone

Message 327 of 464
(1,411 Views)

 

Due to the overwhelming demand for the NFL Red Zone, order activations could take up to ninety minutes to process. Please be assured that requests are processing and that you do not have to call Verizon to activate Red Zone. We are working diligently to activate every subscription as quickly as possible. Thank you for your patience.  
James_VZ d-_-b

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
....
Schadenfreude
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-09-2012

Re: RedZone is not working!

Message 328 of 464
(1,551 Views)

This is definitely a FiOS issue

cusiman_56
Contributor
Contributor
Posts: 5
Registered: ‎09-09-2012

Re: RedZone is not working!

Message 329 of 464
(1,595 Views)

Not working here either I was on the phone for 25 min after almost ten calls and 10 disconnects.  After 25 min, they hung up.  Really is bad service.

mccarty25
Contributor
Contributor
Posts: 10
Registered: ‎09-09-2012

Re: NFL RedZone

Message 330 of 464
(1,442 Views)

EXACTLY SAME ISSUE WITH ME WE PAY ALL THESE MONEY FOR ULTIMATE BUT DONT GET SERVICE???? AND IVE BEEN ON HOLD FOR OVER 2 HOURS!!!! AS WE SPEAK THIS IS PATHETIC WE NEED TO BE HEAVILY CREDITED FOR THIS SUFFERING OF NEGLAGENCE!!!

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