$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
It sounds like the closed captions might be on.. To check if the closed captions are on for the cable box you can press the stb button on the remote and then the * button (left of the 0<zero>).
If they are off, I'd suggest checking the closed caption setting on your tv. If you have your television remote (The one that came with tv) most of them have a button for closed captions, make sure they are turned off.
Let me know if that helped clear up the situation
Jim Verizon Telecom Fiber Solutions Center
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