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Remote driving me crazy

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JohnBoy
Contributor
Contributor
Posts: 1
Registered: ‎04-02-2009

Remote driving me crazy

Message 1 of 2
(3,296 Views)

I keep PUSHING BUTTONS with frustration.

 

Here's a present problem.  Anyone have an idea how to correct.

 

The TV attached to FIOS is a JVC.   Here's my problem that arose for the 1st time last night.   The TV's "MENU" has a "background box" ........when the TV MENU goes off,

 

I AM GETTING A BLANK BACKGROUND BOX that PERMANENTLY takes up about 70% of the picture (centered).  I must find out how to TURN OFF the boz.

 

JMO

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Jim785
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 77
Registered: ‎09-16-2008

Re: Remote driving me crazy

Message 2 of 2
(3,237 Views)

Hey JohnBoy,

 

It sounds like the closed captions might be on.. To check if the closed captions are on for the cable box you can press the stb button on the remote and then the * button (left of the 0<zero>).

 

If they are off, I'd suggest checking the closed caption setting on your tv. If you have your television remote (The one that came with tv) most of them have a button for closed captions, make sure they are turned off.

 

Let me know if that helped clear up the situation

Jim
Verizon Telecom
Fiber Solutions Center


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