Remote DVR
robgettier
Enthusiast - Level 3

I am having an issue with my Remote DVR service.  I have remote DVR active on my Home Media DVR.  I am able to access that from FiOS TV Central.  However, I have two additional DVR's that I would like to access.  I currently see them listed under Set Top Boxes, but I can do nothing with them.  I cannot rename them and they do not show on the DVR tab.

Someone please help.  I can provide the unit addreses if someone from Verizon can help.

Rob

0 Likes
Re: Remote DVR
Techman28
Master - Level 1

Rob,

You can only play with 1 DVR at a time if you want us to move your remote access to another DVR we can do that if you would like.

0 Likes
Re: Remote DVR
robgettier
Enthusiast - Level 3

So the answer is that you cannot access more than one DVR via remote dvr on the web?  There are people on this forum and others saying just the opposite and providing proof.  Nonetheless, it seems completely silly, that you cannot access more than one.  That being said, the whole Home Media DVR is lacking many many many things.  Looks like it may be time to cancel the service. 

0 Likes
Re: Remote DVR
Techman28
Master - Level 1
you said that you saw some other posts that said you could? please could you post thos links for me. We've never had the capability for a DVR to see another DVR I'm sure it won't always be like that but its something currently not offered. Now like I said above I can change the DVR that is the hub station for you if you so choose.
0 Likes
Re: Remote DVR
robgettier
Enthusiast - Level 3

Maybe you misunderstood.  I am aware that one DVR cannot see another at this point.  All I am trying to do is to be able to see all my DVR's via FIOS TV Central online.  I am told that "Gustavo" knows all about this and there is an internal memo about this capability. 

I can see and program my hub dvr at FiOS Central.  I can see my other set-top boxes listed, but I cannot get them to be enabled for Remote DVR.

0 Likes
Re: Remote DVR
TimSykes
Specialist - Level 2
I think you can only use remote DVR on the Home Media DVR, not the plain DVRs. but could be wrong.
0 Likes
Re: Remote DVR
PIPESMOKER
Enthusiast - Level 2
does anyone know about using the DVR with your cell phone?  I saw it on the Fios TV central site, but I was wondering if it had to be a verizon wireless phone?
0 Likes
Re: Remote DVR
DzWR
Contributor - Level 1
It only works on the dvr that is flagged for the home media service.
0 Likes
Re: Remote DVR
FloridaFiOS
Enthusiast - Level 2

I also think there might be a misunderstanding here - like the OP said.

Now, you CAN'T access more than one DVR (which IS your Home Media DVR) from a remote DVR in your house.

However, and I guess that is what the OP tried to ask, you CAN access more than one DVR ONLINE with your user ID and PW. I'm doing that.

0 Likes
Re: Remote DVR
PIPESMOKER
Enthusiast - Level 2
thanks for the answers
0 Likes