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Removed Channels Keep Reappearing on Favorites List

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎06-07-2015

Re: Favorites messed up

Message 71 of 74

Looks like Favorites 2 on my SD boxes still has trouble.

Posts: 1
Registered: ‎11-12-2019

Re: SD STB Not Remembering Favorite Selections on Fav 2

Message 72 of 74

I've tried your fix, and it didn't work for me.  I've reset my STB, router, DVR;  I've added all channels then deleted them.  Channels that show up in Fav aren't selected - that is, when I go to remove the heart or use Options to go to Favorites, then ADD - the channel is not selected - but still shows up.  I contacted Verizon, and was told that it has to do with my old router, and for only $85 more per month, the problem will be fixed.  So - Verizon has left me with old equipment which they won't upgrade unless I pay them over $1000 more per year. 

Posts: 1
Registered: ‎11-24-2019

Favorite channels are being removed and block channels remains unblock

Message 73 of 74

3 times already and whenever I add my favorite channels and block over 20 channels hours later my favorites are gone and block channels are now unblocked! this has never happend before. This has been a constant struggle for me now.


A agent suggested updating my box (installing a new one...I have the quatum box for 2 years) but I want to check here first. Any suggestions?

Posts: 1
Registered: ‎02-06-2020

Re: Removed Channels Keep Reappearing on Favorites List

Message 74 of 74

Same problem here with channels appearing on your favorites automatically.

It a **bleep**

Cutting the cord.

This is the only box in the house.  We use a HD antennae for the rest.  I won't miss it.

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