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"Favorites" doesn't work. Wasted the entire day waiting at home for the service appointment and the tech was a NO {please keep your posts courteous} SHOW...a weekend shot-to-he!!. I'm so sick of Verizons lousy customer service...anyone have any suggestions, DishNetwork, Comcast, etc. to recommend when I get this Verizon equipment pulled out?
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Menu/ Settings/ Favorites/ Favorites Button. Change from flip to favorite, to Show Favorites Listing. I know my 1.6 upgrade changed this, and the Favorites button did not work afterwords. With the 1.6 upgrade you may need to re add your Favorites. I know at first I did not see any need for multiple favorites listings. But have since found a use for it. You know Favorites 2 I use for Movies, Premiums, and HD. The Favorites 1 I use like I always did. I just with when chaning Favorites with the Favorites button, the guide would show an indication of which one was displayed.
This may or may not be your issue.
I also do not like VZ customer service. But go to the Better Business Bureau web site and compare the number of Complaints. VZ is sill lagging behind Comcast, not by much.
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Wow, who knew favorites were that important to anybody.
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I don't have Internet(won't allow a computer in the house) --- 8 hours a day at work is enough.
I have the bare minimum FIOS TV and a virtual pay phone...phone costs about $5/month and I pay for each call (about 3/week).