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Just a god awful update, Verizon. Way to completely slow down switching channels and the use of DVR. My goodness, please make it OPTIONAL or just DON'T DO IT AT ALL.
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New DVR and Guide Update sucks
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Agreed!!
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This latest guide update is TERRIBLE and I just cannot believe that Verizon tested this with anyone who would think this is better than the previous guide.
The program name is hard to see because the episode is so large.
The black and white guide is hard to read.
The information about a program is not with the program name. Doesn't show if it is a new program or show an air date.
If you press the info button, you can't go back to the guide.
Etc....
Go back to the old guide PLEASE !!!!!!
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I am a very sticky customer as I’m usually too busy to bother comparison shop or be picky about details.
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Here's a simple question. Name ONE thing in this update that's an improvement over the previous guide.
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Googled “new Fios update sucks” and found this thread. 100 % agree with everyone. The pause and fast forward is horrible now. Just turning on the tv and getting this splash screen to turn off is a pain. Changing the channel have to do it a couple times to get to the one I want. All around awful design and they should definitely change it back. I’ve been wanting to cancel Fios for some time now and if this update remains think it’s time to switch.
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Oh Verizon, why did you "fix" something that wasn't broken?? The new guide is terrible. If you're trying to be just like Comcast you've succeeded, because your guide now looks and functions exactly like Comcast's bloated and inefficient one. You've utterly killed the readability and ease of use of your guide. Why did you eliminate the color coding!!?? Why did you eliminate the live-TV display in the upper corner that appeared when using the guide? Why did you eliminate the ability to skip several hours ahead at the press of a button to see the schedule for later? In essence, why did you make any changes AT ALL to a guide that was well designed and functionally excellent? The negative reactions on this thread summarize it perfectly: you really blew it with this unasked for and wholly unnecessary update. Perusing the new guide has now become a difficult and laborious chore. Very, very disappointing.
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Completely agree. I had been thinking of dropping Fios TV for AT&T TV NOW. This update threw me over.
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Yes! This is my biggest issue. Bring back the color coding!