Work up this morning to find one of my set top boxes constantly rebooting. It reads 8.88.88 and then shuts off and starts again with the 8's. I unplugged the box for a couple of minutes and no change in the box after it is plugged back in.
07-11-2018 05:39 PM
Box shuts down 8888 then you have to turn it back on and wait for download EVERY 15 minutes!
I am having the same problems with all of my STBs. If I access the guide and try to scroll up or down that STB will reset. Sometimes it occurs the first time I hit the channel up or channels down button, sometimes the second or third time, but any HD STB, regardless of whether is a DVR or not go through this. If I don’t channel surf then it seems to be okay, but as soon as I try to scroll up or down, the reset begins. Extremely frustrating and now on hold for 35 minutes on top of it all. Just great!
This is also happening to me. I hit the guide button or up and down in the guide and the box reboots. Just started tonight. Wasn't sure if it was remote but tried another and it still happened. Weird one. Checked to make sure all the cords we're sucure and they are fine.
07-11-2018 06:14 PM
my settop boxes keep rebooting when i use the guide. been happenening for the past 30 minutes
July 11, 9 pm EST, DVR box keeps rebooting over and over, tried unplugging, restarting as website suggested, didn't work. Current wait time for customer support on the phone is reported at between 4 and 6 hours. Chat support apears to be overloaded and isn't taking new customers. Anyone else experiencing this?