07-11-2018 06:20 PM - edited 07-11-2018 06:22 PM
Ditto. Exactly what Tbh143 and fransley said. About the same time. Hailing from Mechanicsburg, PA.
Same issue began for us too this evening. Watched someting on demand, exited to Live TV, hit "guide", and within 1-3 channel up/down clicks, it reboots.
I’m having the same issue, just started tonight. Does anyone have a resolution? On hold for 30 minutes now waiting to connect to an agent. My estimated wait time was 3 to 4 hours. That’s seems ridiculous.
We have had the same issue start this evening; especially with Guide and then channel up/down actions. Even replaced remote batteries to be sure it wasn't an issue with low battery; and the same thing occurs. Posted on another forum page with similar content in the past, and some posts from today on this same topic.
Yes. Having the same issues. Seems every time we go to the Guide, the DVR box shuts down and has giberish on the display window. This is not happening with our other regular set top box. Hoping to keep it running tonight so I can call tomorrow.
Same here . . . happening on all tvs. Was sitting on hold until Verizon disconnected me. For the money this costs, the service is horrible. Bad enough that I might need to go back to Comcast!!!