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Shuts down & download

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dolphinjuzz
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Contributor
Posts: 3
Registered: ‎01-11-2015

Shuts down & download

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When watching tV or when it is recording (DVr), it would just turn off the TV and download anywhere between 3-10 times every day. Do any of you have the same problem? Is it Verizon?
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Telcoguru
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Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Shuts down & download

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It could be either a bad DVR or the signal to the DVR is weak. If you have another STB in your house try swapping it with the DVR to see if it is the DVR itself  or a bad signal on that coax leg.

dolphinjuzz
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Contributor
Posts: 3
Registered: ‎01-11-2015

Re: Shuts down & download

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Thanks. Will try that.
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