sound cuts out during shows
owls4u
Newbie

Sparatically the sound cuts out during a show, all TV's and all Shows.  Can this be fixed?

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Re: sound cuts out during shows
Anthony_VZ
Master - Level 3

I am sorry to hear about the problems you are having with the sound. There could be a couple things causing this. Do you have a DVR? To see if its a feed issue, after the sound cuts out and comes back, rewind back past that part. If the sound cuts out at the same place, then there's a problem with the feed coming in. To correct that, unscrew the coax cord from both ends. Make sure the tips are good and straight, then screw both ends back on finger tight. If still happening, try a different coax cord all together. If it doesn't cut out at the same place, then its a sync issue between the TV and STB. The only way to correct it if its a feed issue is to try to update your TV's firmware. If that doesn't correct it, you would need to switch from using HDMI to Component cables. If you are still in need of assistance, please reply back.

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