Sound Issue with Samsung TV

[Mccloud1019]

I was told this was a Samsung issue. I have two tvs (both Samsung) and only one (the newer one) has the sound issue. I have to reset the box 80 % of the time when I want to watch tv. Then it works. Netflix, prime, YouTube, etc all work but cable does not. Pay way too much to this happen. 

any ideas out there? 

[clem21 · Accepted solution]

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@Mccloud1019 wrote:

I was told this was a Samsung issue. I have two tvs (both Samsung) and only one (the newer one) has the sound issue. I have to reset the box 80 % of the time when I want to watch tv. Then it works. Netflix, prime, YouTube, etc all work but cable does not. Pay way too much to this happen. 

any ideas out there? 

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Did you look at this thread?

https://forums.verizon.com/t5/fios-tv-technical-assistance/audio-not-working-with-samsung-tv-verizon...