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STB: New Messages

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dexman
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 823
Registered: ‎06-10-2012

STB: New Messages

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For testing purposes, I moved the coaxial cable from the back of the Arris Mini to the F connector on the back of my Samsung UN39FH5000FXZA television to see if it would receive unscrambled signals....It can/does.

 

While channel hopping, I came across a Verizon help/feature channel that had rotated through three messages.

 

One message mentioned that the red LED on the front of STBs will illuminate when there is a new message. The LED will turn off once all messages have been read.

 

I remember there being a red LED on the front of the old Motorola STBs but it never turned on except during reboots.

 

The Arris STBs also have a red LED but it, likewise, only illuminates during reboots.

 

Does anyone know when the feature will be enabled? 🤔

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CRobGauth
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Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: STB: New Messages

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I have the VMS/IPCs (precursor to the most recent STBs).

There is a mail icon on the screen that shows up when there are messages.

Looks like an envelope if I remember correctly.


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dexman
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 823
Registered: ‎06-10-2012

Re: STB: New Messages

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No icons or LEDs to indicate new messages. Just manually navigate to the Menu/Settings/Message Center and see what it says. 🤔

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