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Streaming TV online is not working. Constant loop

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natecope
Contributor
Contributor
Posts: 1
Registered: ‎11-23-2015

Streaming TV online is not working. Constant loop

Message 1 of 5
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I get stuck in a constant loop where the site goes back and authenticates me over and over again, but streaming TV online never works.

 

I'm on a Mac, and have tried chrome, firefox, and safari.

It doesn't work on my pc in chrome either.

 

-nate

4 REPLIES 4
TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,429
Registered: ‎05-16-2009

Re: Streaming TV online is not working. Constant loop

Message 2 of 5
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Just watched CNN Live full screen on my iPad 2  using Fios Mobile  Ver. 4.1

I'm located in EPG Region 3401.

Also checked my Pc Windows 10 from My Verizon Watch Fios using Chrome browser ...no prob. watching Live TV

 

Tom
Router G3100,Mini IPC 4100,YAMAHA ATS 1080,VMS 4100, iPad2 WiFi ,,iPhone SE
JustinG
Silver Contributor V
Silver Contributor V
Posts: 404
Registered: ‎07-29-2015

Re: Streaming TV online is not working. Constant loop

Message 3 of 5
(3,558 Views)

Hello,

I had this issue once before in firefox, however clearing the cache worked for me. Here is a link to a google article with instructions on how to clear the cache on chrome and other web browsers.

 

https://support.google.com/accounts/answer/32050?hl=en

eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Streaming TV online is not working. Constant loop

Message 4 of 5
(3,556 Views)

Nate....

 

I can't duplicate the problem you're having either, but a question that comes to mind is are you using a WiFi or wired connection to your router?

 

While TomH309 was obviously using WiFi on his iPad, if you're using WiFi your connection may be worse than his.

 

If you are using WiFi I would suggest you try a wired (Ethernet) connection to see if that fixes the problem.

 

 

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Streaming TV online is not working. Constant loop

Message 5 of 5
(3,527 Views)

The constand looping is an indication of a corrup cookie.  Clear all caches for first and third party cookies and clear the Internet cache.

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