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TLC HD problem!

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jtruffles
Contributor
Contributor
Posts: 1
Registered: ‎12-17-2018

TLC HD problem!

Message 1 of 7
(2,197 Views)

Hi
 Just rehooked Fios Tv to my long standing Fios Internet, Channel 639 is my only issue! It comes in picutlated and broken sections of video! Viewing on regular channel 140 there is no problem can anyone help?

6 REPLIES 6
Edg1
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,977
Registered: ‎06-24-2018

Re: TLC HD problem!

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(2,141 Views)

It means you have a bad signal. The problem is it could be anything from the ONT, wiring, splitters or the box itself. Just make sure all the connections are tight at ONT, splitters , jack, and box. If that don’t help you’ll probably have to call to troubleshoot. 

Bob13
Contributor
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Posts: 1
Registered: ‎12-03-2019

Re: TLC HD problem!

Message 3 of 7
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I am having this same issue. All other channels work perfectly except for 639. What's up? It can't be the setbtop box.

Edg1
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,977
Registered: ‎06-24-2018

Re: TLC HD problem!

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@Bob13 wrote:

I am having this same issue. All other channels work perfectly except for 639. What's up? It can't be the setbtop box.


It definitely could be the set-top box. It could also be a lot of other things too. It could also be the ONT, wiring, or splitters. Make sure all you connections from ONT to the box are tight and if that still doesn't fix it you might need to schedule a tech visit.

Sema7
Contributor
Contributor
Posts: 1
Registered: ‎10-29-2011

Re: TLC HD problem!

Message 5 of 7
(1,412 Views)

I'm having the same problem and it's only on TLC.

gcville
Bronze Contributor II
Bronze Contributor II
Posts: 288
Registered: ‎09-26-2011

Re: TLC HD problem!

Message 6 of 7
(700 Views)

I have been dealing with same issue for a couple of weeks or more.  Channel 639.  Really breaks up. Impossible to watch and audio is all cut up.  Ran thru troubleshooting in online chat and nothing worked. Tech coming out in a few days.

LawrenceC
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Registered: ‎03-18-2013

Re: TLC HD problem!

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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