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Tv Service outage

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bluezapfel
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-18-2012

Tv Service outage

Message 1 of 61
(12,648 Views)

Started about 9:30pm on 6/23/2015, zip code 20136, Bristow, VA. STB rebooted, now it display a message about billing which is incorrect. Internet and phone work. Tried calling Verizon twice and get a busy/disconnect after going through automated prompts

 

anyone else having any issues?

60 REPLIES 60
Dukeblue1
Contributor
Contributor
Posts: 1
Registered: ‎06-23-2015

Re: Tv Service outage

Message 2 of 61
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Having the same issues in 22554 area. Verizon customer service not answering
WahooMike
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Contributor
Posts: 1
Registered: ‎06-23-2015

Re: Tv Service outage

Message 3 of 61
(12,620 Views)
Yep. Experiencing same thing in NoVa. Went out at 9:30.
bluezapfel
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-18-2012

Re: Tv Service outage

Message 4 of 61
(12,613 Views)

Glad to know it's not just me..

Headzup22
Contributor
Contributor
Posts: 1
Registered: ‎06-23-2015

Re: Tv Service outage

Message 5 of 61
(12,597 Views)

Having same issue in 22407. Started at 9:30 same message. 

Wallaces8
Contributor
Contributor
Posts: 1
Registered: ‎06-23-2015

Re: Tv Service outage

Message 6 of 61
(12,591 Views)
Any luck with anyone yet? We're out in 22408 F'burg
kathyandemma
Contributor
Contributor
Posts: 2
Registered: ‎02-18-2015

Re: Tv Service outage

Message 7 of 61
(12,561 Views)

Same thing in Vienna.  I call and then they say they are going to transfer me and I get disconnected.  

nosnow2015
Contributor
Contributor
Posts: 2
Registered: ‎06-23-2015

Re: Tv Service outage

Message 8 of 61
(12,555 Views)

Outage in NW DC as well. Verizon is absolutely the biggest piece of **** there is.

hamiv
Contributor
Contributor
Posts: 1
Registered: ‎06-23-2015

Re: Tv Service outage

Message 9 of 61
(12,552 Views)

45 minutes and still on hold.  22207.  same 11010 error message. 

IrishPete
Contributor
Contributor
Posts: 3
Registered: ‎06-23-2015

Re: Tv Service outage

Message 10 of 61
(5,251 Views)
Same issue in Manassas.
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