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TV service without set-top box

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jjphones
Contributor
Contributor
Posts: 1
Registered: ‎07-26-2015

TV service without set-top box

Message 1 of 3
(2,725 Views)

Hi,

I was looking into ordering fios TV without having to order a set-top box. But the online Chat agent tells me that I need to order at least one set-top box. Since I have a TiVo capable of taking a cableCARD, I have no use for Verizon's set-top box and certainly would not like to pay for a box that I have no use for. Can anyone confirm what the online chat agent said? Thanks.

2 REPLIES 2
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: TV service without set-top box

Message 2 of 3
(2,650 Views)

I have seen other posts where people say they have to take the ST.

Then turn right around and return it.

Shouldn't have to work that way, but I beleive that may be the path of least resistance.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: TV service without set-top box

Message 3 of 3
(2,600 Views)

@jjphones wrote:

Hi,

I was looking into ordering fios TV without having to order a set-top box. But the online Chat agent tells me that I need to order at least one set-top box. Since I have a TiVo capable of taking a cableCARD, I have no use for Verizon's set-top box and certainly would not like to pay for a box that I have no use for. Can anyone confirm what the online chat agent said? Thanks.


If you order online with an STB and save the order just before placing it, then contact Verizon with the order number in process, they can delete the STB before the order is placed and complete the order.

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