I have a multi-room DVR and two STBs. One the multi-room DVR only it lists an additional DVR which is not connected to the network, "Unnamed DVR". It asks me to refresh to see if it is connected to the network, which, of course, it isn't...because it doesn't exist. Has anyone experienced this problem? How do I get rid of this annoying listing?
I have sent you a private message to acquire further information so I may assist in resolving the extra miscellaneous DVR on your account.
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.
Was this resolved? I'm having the same issues. I called Tech and they reset my DVR's. They came back and the two that should be there were the only ones...for 5 minutes. They the unnamed DVR's came back after I hung up from tech support.