Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu

Update STB when it is on standby

Reply
JustGotFiOS
Bronze Contributor II
Bronze Contributor II
Posts: 117
Registered: ‎01-25-2013

Update STB when it is on standby

Message 1 of 2
(694 Views)

Several times the past weeks I missed the beginning of a show I wanted to watch because that {word filter avoidance} STB had to spend a few minutes updating. During that time it will show the current channel, but outright reject switching to a different channel.

 

Why aren't the STBs updated when they are in standby mode? Verizon can reboot the boxes and do all kinds of other stuff remotely, but apparently updating with blocking basically all functions only works when I turn it on? Push updates out to STBs when they are in standby. I don't mind if the box gets turned on remotely to accomplish that as long as you put it back to standby afterwards

1 REPLY 1
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Update STB when it is on standby

Message 2 of 2
(662 Views)

I've seen this a lot recently.  It use to show no warn you but now a messages tells you it is doing this and that it should take less than a minute.  Definitely was seeing this before I switched to VMS, and now see the VMS startup screen sometimes.

 

I believe that on some conditions it does the update even in Standby, but for some reason not always.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title