Upgrading a DVR
fwitles
Newbie

Went ot verizon store to exchange my DVR for a newer version (QIP7232) as my current dvr vibrates and recordings skip.  I was told to go online.  Can't find correct site.

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Re: Upgrading a DVR
Anthony_VZ
Master - Level 3

You can't upgrade to the 7232 in the stores or over the phone. It must be done online. Here's the steps to follow...

 You can go to www.verizon.com/fiostvcentral 
1.       Sign In
2.       Select the “FiOS TV” Tab
3.       Select “Settings”  sub-listing
4.       Select “Set Top Boxes” from the drop down list
5.       Select the “Go” button under “Want more from your FiOS DVR.”

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