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Verizon login form broken on HBO GO device activation page

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stevogotchi
Contributor
Contributor
Posts: 2
Registered: ‎04-14-2015

Verizon login form broken on HBO GO device activation page

Message 1 of 5
(2,332 Views)

I'm trying to activate a Roku device for HBO GO.

 

I do this:

 

Visit http://www.hbogo.com/activate/#/affiliates

 

I select "Roku" as my device.

 

That redirects me to the "Affiliates" page.

 

http://www.hbogo.com/activate/#/affiliates

 

I click "Verizon Fios" from the list.

 

The verizon login dialog appears.

 

I enter my information and click "Sign in".

 

Instead of proceeding to the next step, nothing happens.

 

I opened up the error console and see these errors, indicating an error on the verizon login form.

 

VOLPortalLogin:190 Uncaught ReferenceError: dom is not defined
VOLPortalLogin:1 Refused to display 'https://www.verizon.com/foryourhome/MyAccount/ngen/upr/signin.aspx?session=…2Fprofile%2Frest%2Fprofi... in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'.

 

I assume this is Verizon's script.

 

Please fix, or get HBO to fix, so I can activate my Roku device.

4 REPLIES 4
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Verizon login form broken on HBO GO device activation page

Message 2 of 5
(2,305 Views)

Thank you for bringing that to our attention. We'll make sure the right department gets it.

BajaAlta
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-11-2014

Re: Verizon login form broken on HBO GO device activation page

Message 3 of 5
(2,289 Views)

Hey steveogotchi -

 

What operating system / browser are you using when you experience this?

 

For me, via both Firefox / Windows7 and Safari / iOS (iPhone), I don't get stuck as you do.

 

You have your browser set to accept 3rd party cookies? That's often an issue with iFrames... or perhaps some account looking logic isn't working for your account, but is for mine...

stevogotchi
Contributor
Contributor
Posts: 2
Registered: ‎04-14-2015

Re: Verizon login form broken on HBO GO device activation page

Message 4 of 5
(2,216 Views)

I'm using Mac/Chrome, and replicated the problem on Mac/Safari.

 

Looks like Safari blocks third party cookies by default.

 

Sounds like Mac users are a wee bit out-in-the-cold with this activiation scheme.

brb408wpb
Contributor
Contributor
Posts: 7
Registered: ‎03-12-2015

Re: Verizon login form broken on HBO GO device activation page

Message 5 of 5
(2,186 Views)

How do you get it to work with HBO Go on AppleTV?

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