Verizon login form broken on HBO GO device activation page
stevogotchi
Newbie

I'm trying to activate a Roku device for HBO GO.

I do this:

Visit http://www.hbogo.com/activate/#/affiliates

I select "Roku" as my device.

That redirects me to the "Affiliates" page.

http://www.hbogo.com/activate/#/affiliates

I click "Verizon Fios" from the list.

The verizon login dialog appears.

I enter my information and click "Sign in".

Instead of proceeding to the next step, nothing happens.

I opened up the error console and see these errors, indicating an error on the verizon login form.

VOLPortalLogin:190 Uncaught ReferenceError: dom is not defined
VOLPortalLogin:1 Refused to display 'https://www.verizon.com/foryourhome/MyAccount/ngen/upr/signin.aspx?session=…2Fprofile%2Frest%2Fprofi... in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'.

I assume this is Verizon's script.

Please fix, or get HBO to fix, so I can activate my Roku device.

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Re: Verizon login form broken on HBO GO device activation page
ElizabethS
Moderator Emeritus

Thank you for bringing that to our attention. We'll make sure the right department gets it.

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Re: Verizon login form broken on HBO GO device activation page
BajaAlta
Enthusiast - Level 3

Hey steveogotchi -

What operating system / browser are you using when you experience this?

For me, via both Firefox / Windows7 and Safari / iOS (iPhone), I don't get stuck as you do.

You have your browser set to accept 3rd party cookies? That's often an issue with iFrames... or perhaps some account looking logic isn't working for your account, but is for mine...

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Re: Verizon login form broken on HBO GO device activation page
stevogotchi
Newbie

I'm using Mac/Chrome, and replicated the problem on Mac/Safari.

Looks like Safari blocks third party cookies by default.

Sounds like Mac users are a wee bit out-in-the-cold with this activiation scheme.

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Re: Verizon login form broken on HBO GO device activation page
brb408wpb
Newbie

How do you get it to work with HBO Go on AppleTV?

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