VERY DISSAPPOINTED --NO MSGHD!!!
TURZ
Enthusiast - Level 1

EXTREEMELY DISSAPPOINTED - WAS PROMISED MSG HD-- ONCE WE SIGNED UP...WAS TOLD THEY HAVE NO PLANS TO PROVIDE THIS CHANNEL!  {word filter avoidance} 

 

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Message Edited by KaLin on 12-03-2008 09:11 PM
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Re: VERY DISSAPPOINTED --NO MSGHD!!!
CSimpson
Contributor - Level 1
So who "promised" you MSGHD would be available?  Did you not check the Fios website to see what specific programming was offered in your area before pulling the trigger on the order?

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Re: VERY DISSAPPOINTED --NO MSGHD!!!
KenAF
Specialist - Level 2

Cablevision has thus far refused to sell MSG-HD to Verizon.  Verizon has filed a complaint with the FCC, but nothing has come of that.  Cablevision believes that customers will stick with them for MSG-HD.

Long story short, Verizon wants to offer MSG-HD but the owner refuses to sell them the channel.

Message Edited by KenAF on 12-03-2008 09:51 PM
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Re: VERY DISSAPPOINTED --NO MSGHD!!!
TimSykes
Specialist - Level 2
Cablevision has a lock on MSNBC as well. It is something Verizon has no control over. Let just hope the FCC will stop this kind of crap from happening in the future. Why channels do exclusive programming to one network is unbelievable. With so many options out there for customers to choose from, I don't know why they do it.
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Re: VERY DISSAPPOINTED --NO MSGHD!!!
CSimpson
Contributor - Level 1
So who "promised" you MSGHD would be available?  Did you not check the Fios website to see what specific programming was offered in your area before pulling the trigger on the order?
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Re: VERY DISSAPPOINTED --NO MSGHD!!!
TURZ
Enthusiast - Level 1

WAS PROMISED BY THE SALES REP ON THE PHONE!! I DID CHECK THE WEBSITE AND I DIDNT SEE IT ON THE CHANNEL LISTING SO I CALLED TO FIND OUT MORE AND THE GIRL SAID THEY DID HAVE MSG, MSG2, MSG+ AND MSG+2 ALL IN HD BUT IT WASNT UPDATED YET ON THE WEBSITE AND WAS EVEN GIVEN A CONFORMATION NUMBER WITH A NOTE ATTACHED TO IT STATING THERE WERE ALL THOSE CHANNELS IN HD. SO IT WAS THEIR MISTAKE THAT I HAVE TO PAY FOR.

THEY DID REALIZE THEY SCREWED UP AND GAVE WRONG INFO AFTER THE FACT IT WAS ALL INSTALED AND DID GIVE A CREDIT TO MY ACCOUNT BUT STILL NOT WORTH IT AND IT IS TO MUCH TROUBLE TO SWITCH BACK TO TIMEWARNER CABLE!!!!!!!!!!!!

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Re: VERY DISAPPOINTED --NO MSGHD!!!
TimSykes
Specialist - Level 2
In my area of Buffalo NY we have MSG a few different ones, but not the HD. The only thing I can think of, not that it makes it right. But the service centers are run per state. Part of the state may have access to it, and others may not. They just looked up access in general, not specific to your area of the state. 
Message Edited by TimSykes on 12-04-2008 03:28 PM
Re: VERY DISAPPOINTED --NO MSGHD!!!
TURZ
Enthusiast - Level 1
THANK YOU FOR THE INFO I WILL BE SURE TO SPREAD THE WORD THAT VERIZON IS NOT THE WAY TO GO IF YOU ARE A DIE HARD RANGERS FAN!
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