03-28-2015 09:58 AM - edited 03-28-2015 10:02 AM
You can upload a photo by clicking on the icon that looks like a mountain with a sun when you reply. I am curious as to see one myself.
The guide on quantum doesn't take up the entire full screen, there is some space around it, but there shouldn't be any video cut off on the video in the upper left.
I would however suggest that you call Verizon and speak to someone in tech support who can run some diagnostics on their end. Have you tried using another hdmi cable by chance?
Here is a pic from my TV. Can you explain how yours is different?
I find it surprising you are having the issue on 4 TVs.
Yes that is what mine shows.
Is it supposed to be the same?
Yes. If you look very carefully at the picture I believe you can see the hardware bezel around the screen, so the picture he posted includes more than just the actual screen.
And if you want another channel displayed on the Guide, go into the Menu and turn off the ad banner display at the bottom:
Menu ==> Settings ==> Notifications ==> Guide Banner ==> Disable
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)
You are talking about a television's aspect ratio. Press the pound # key on your remote to choose the proportion, such as the traditional 4:3 ratio, or 16:9, and there is a "wide" also. Enjoy your VMS 1100... I am very much!