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VMS 1100 Guide Not Full Screen

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SinCara
Silver Contributor V
Silver Contributor V
Posts: 628
Registered: ‎06-06-2014

Re: VMS 1100 Guide Not Full Screen

Message 11 of 18
(1,627 Views)

You can upload a photo by clicking on the icon that looks like a mountain with a sun when you reply. I am curious as to see one myself.

The guide on quantum doesn't take up the entire full screen, there is some space around it, but there shouldn't be any video cut off on the video in the upper left.

 

I would however suggest that you call Verizon and speak to someone in tech support who can run some diagnostics on their end. Have you tried using another hdmi cable by chance?

 

dhordish
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎03-24-2015

Re: VMS 1100 Guide Not Full Screen

Message 12 of 18
(1,619 Views)

The video extends past the guide and is not in the box where it is supposed to be. 

 

The quality is also a little pixelated.

 

So I am not sure what the issue is.

I have tried a brand new HDMI Cable as well.

 

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: VMS 1100 Guide Not Full Screen

Message 13 of 18
(1,608 Views)

Here is a pic from my TV. Can you explain how yours is different?

I find it surprising you are having the issue on 4 TVs.

 

20150328_151621-003.jpg


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dhordish
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎03-24-2015

Re: VMS 1100 Guide Not Full Screen

Message 14 of 18
(1,606 Views)

I dont see a picture..?

dhordish
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Posts: 12
Registered: ‎03-24-2015

Re: VMS 1100 Guide Not Full Screen

Message 15 of 18
(1,589 Views)

Yes that is what mine shows.

Is it supposed to be the same?

SinCara
Silver Contributor V
Silver Contributor V
Posts: 628
Registered: ‎06-06-2014

Re: VMS 1100 Guide Not Full Screen

Message 16 of 18
(1,579 Views)

@dhordish wrote:

Yes that is what mine shows.

Is it supposed to be the same?


 

If yours looks like the pic that was posted then there is nothing wrong with your guide......that is how it is supposed to look.

Justin
Platinum Contributor III Platinum Contributor III
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Posts: 5,173
Registered: ‎08-05-2008

Re: VMS 1100 Guide Not Full Screen

Message 17 of 18
(1,575 Views)

@dhordish wrote:

Yes that is what mine shows.

Is it supposed to be the same?


Yes. If you look very carefully at the picture I believe you can see the hardware bezel around the screen, so the picture he posted includes more than just the actual screen.

 

And if you want another channel displayed on the Guide, go into the Menu and turn off the ad banner display at the bottom:

 

Menu ==> Settings ==> Notifications ==> Guide Banner ==> Disable

 

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

 

 

DVRfan
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Posts: 6
Registered: ‎09-17-2013

Re: VMS 1100 Guide Not Full Screen

Message 18 of 18
(1,570 Views)

You are talking about a television's aspect ratio. Press the pound # key on your remote to choose the proportion, such as the traditional 4:3 ratio, or 16:9, and there is a "wide" also. Enjoy your VMS 1100... I am very much!

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