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vod_207 error
joseph110
Newbie
‎03-22-2020 07:04 AM

I keep getting a vod_207 error when I try to access on-demand.  Not being able to access on-demand while being stuck in your apartment during the covid-19 crisis is not fun!!! (plus Verizon is probably missing out on a bunch of revenue since I can't rent movies...)

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Re: vod_207 error
clem21
MVP MVP
MVP
‎03-23-2020 03:01 PM

Does the VOD show up in your account settings when you access your account online? does it do it for ALL VOD or only paid VOD?

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Re: vod_207 error
Camelteaux
Newbie
‎03-24-2020 06:22 PM

I have same issue. 

it not for paid vod ... at the moment it’s happening on HBO but also have issue on bravo. 

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Error vod 207 / vod_207
Camelteaux
Newbie
‎03-24-2020 06:25 PM

Not much info on this issue online -

cant watch hbo or Bravo or other networks on demand (certain shows Work though) getting same error 207. Will reset after an hour or so. Highly annoying. 

anyone have a solution? 

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Re: vod_207 error
clem21
MVP MVP
MVP
‎03-24-2020 06:32 PM
@Camelteaux wrote:

I have same issue. 

it not for paid vod ... at the moment it’s happening on HBO but also have issue on bravo. 

Can you watch those channels live?

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Re: vod_207 error
Camelteaux
Newbie
‎03-24-2020 06:36 PM

Yep! 

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Re: vod_207 error
clem21
MVP MVP
MVP
‎03-24-2020 06:53 PM
@Camelteaux wrote:

Yep! 

Try going to settings >customer support >top support tools>fix Fios TV issues and let it run. Try VOD again.

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Re: vod_207 error
Camelteaux
Newbie
‎03-26-2020 05:42 PM

Tried this and thought it was fixed. 

but still getting the same issue ...

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Re: vod_207 error
Mumster
Newbie
‎03-26-2020 06:02 PM

There's no "customer support" under my "settings" where do I find it? How do I get VOD 207 error to stop. I want to watch a TV show "Miracle Workers." It's a free, not paid channel. This is very annoying.

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Re: vod_207 error
clem21
MVP MVP
MVP
‎03-26-2020 06:22 PM
@Mumster wrote:

There's no "customer support" under my "settings" where do I find it? How do I get VOD 207 error to stop. I want to watch a TV show "Miracle Workers." It's a free, not paid channel. This is very annoying.

Sorry, I should have said menu>customer support>Top Support tools> Fix Fios TV issues. Under Top support tools you could also try reboot STB. Sorry again.

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