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VOD outage - steaming mad

Posts: 1
Registered: ‎02-23-2013

VOD outage - steaming mad

Message 1 of 3

Thanks for ruining my weekend Verizon!  Been trying to watch VOD movies but no, it's not working. Are you serious? I cannot believe how much $ I pay Verizon every month for lousy service and non-existent customer service.  I'm going back to Direct TV.

Posts: 1
Registered: ‎02-23-2013

Re: VOD outage - steaming mad

Message 2 of 3

The VOD keeps telling me I am not subscribed to Showtime.  I check my bill - and I am.   I go to VOD and I get the now standard "temporarily out of service" notice.  The only thing working correctly is Verizon's billing.  No wait, that's fouled up as well.  The gave cancelled NBA package ordered in error but billed me anyway.


Bought Apple TV - 99 dollars and done - so why do I need FIOS?


Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎02-15-2013

Re: VOD outage - steaming mad

Message 3 of 3

None of ours worked this weekend at all and our pay movies didn't work last weekend.  What a mistake this was. I'm thinking about sending them their $300 card back and asking Comcast to come back. We actually pay more, for fewer channels and for the past two weekends, we did not have access to VOD.. The weekends are when we actually use it so for all intents and purposes, it doesn't work.

What a waste.

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