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VOD sound

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hitmehhh
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009

VOD sound

Message 1 of 9
(1,824 Views)

I tried to watch a free VOD movie, there was background sound on the movie but you couldn't hear the peoples voices. Very strange . I tried it on other TV's in the house with the same result.

8 REPLIES 8
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: VOD sound

Message 2 of 9
(1,753 Views)

What movie? And do you have the same issue with other VOD?


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hitmehhh
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009

Re: VOD sound

Message 3 of 9
(1,745 Views)

I tried free movies on Sony Movie Channel / Last Summer and Kill For Me . Both had no voices. If anyone else has the time to give it a quick try let me know if it was the same for you Thanks

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: VOD sound

Message 4 of 9
(1,712 Views)

Had the same issue with both movies.
Voices are over ridden by the soundtrack.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
groggy
Contributor
Contributor
Posts: 2
Registered: ‎06-19-2015

Weird audio with On-Demand

Message 5 of 9
(1,700 Views)

When selecting a movie On-Demand from the Sony Movies channel, there is no sound from the actors in the movie, but music, all background sound, etc., is present.  Just the actor's voices are missing.  I didn't try all possible channels, but some work correctly, some don't.  ????

hitmehhh
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009

Re: Weird audio with On-Demand

Message 6 of 9
(1,625 Views)

I would hope Verizon will take care of this before I pay for a movie and get the same result.

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: Weird audio with On-Demand

Message 7 of 9
(1,621 Views)

Doubtful it is a Verizon issue.

It is an issue with content provider.

I have never had an issue like that with VOD (either pay or free).


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Weird audio with On-Demand

Message 8 of 9
(1,619 Views)

@hitmehhh wrote:

I would hope Verizon will take care of this before I pay for a movie and get the same result.



It is not a common problem.  It may be Sony's problem.  I posted a problem record with SONY Movie Channel to see what they say.  If someone feels like spending some time you could try posting with Verizon.  Remember these forums are peer to peer and not a way to contact Verizon about a problem.

hitmehhh
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009

Re: Weird audio with On-Demand

Message 9 of 9
(1,575 Views)

I sent Sony an email also. Just to make them aware.

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