Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu

voice skipping

Posts: 1
Registered: ‎07-26-2009

voice skipping

Message 1 of 3
When I record a show (HD box) I usually get two or three voice skips in an hour.  If I go back and replay, the voice is there.  There is no change in the picture when the voice is absent.  Is this a problem with the HD box?  Thanks.
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: voice skipping

Message 2 of 3
Hi there.  Are you getting the "skips" when viewing live TV, or when watching a recording? 

Brian K
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-28-2008

Re: voice skipping

Message 3 of 3
I'm having this problem also. It's when I'm watching the live tv. If I skip backwards on the dvr the voice is fine about 9 times out of 10. I have the 6416 dvr. Release 1.6.2 build number 08.58. I'm in Florida. I tried changing the audio from stereo to surround but that didn't help.
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title