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Worst service EVER.

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HURRY
Contributor
Contributor
Posts: 1
Registered: ‎04-10-2013

Worst service EVER.

Message 1 of 3
(629 Views)

I signed up with Verizon about a month ago.

 

Our service still does not work.

 

I am online with them right now (about 30 minutes) and still can't get someone to help me. They keep staying "thank you for your patience" etc etc.

 

I'm also on hold on the telephone right now (going on 1 hour and 6 minutes).

I also called earlier and was on the phone for 45 minutes and no one from Verizon picked up.

I also CALLED LAST NIGHT AND WAS ON HOLD FOR 1 HOUR AND 20 MINUTES AND NO ONE PICKED UP!!

 

How do I contact the regional manager and get a full refund and cancel??

 

 

2 REPLIES 2
Verizon_Support
Employee Employee
Employee
Posts: 3,227
Registered: ‎04-10-2013

Re: Worst service EVER.

Message 2 of 3
(522 Views)

HURRY,

 

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
 
- Joseph_VZ

Shasta85
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎04-20-2013

Re: Worst service EVER.

Message 3 of 3
(481 Views)

I agree.  Worst service.  Canceling.  **bleep** this **bleep**.

 

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