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This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem.
Now, on the other hand, the basic STB freezes every time I use it. Rebooting cures the problem for a short time, then it freezes again. Have called Verizon and gotten no solution.
@bob wrote:This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem.
Now, on the other hand, the basic STB freezes every time I use it. Rebooting cures the problem for a short time, then it freezes again. Have called Verizon and gotten no solution.
Which boxes do you have, how are they connected, what exactly are you trying to watch? On demand, pay per View, movies?