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ā10-01-2020
06:01 AM
Scheduled a call back with Verizon for 8:30AM ET. Received call back at 8:40AM, placed on hold until an agent is available. Just connected with agent at 9AM. What is the logic of sc...
ā01-04-2021
03:45 PM
How does one go about returning and getting a new adapter. Been on hold or canāt talk to anyone. How hard can this be? The adapter separated and will not turn on. Need to replace
ā01-24-2021
10:46 PM
I've read stories on this forum regarding people who have returned their equipment to Verizon, but later get billed when Verizon insists they never received the equipment back. That is not my story. ...
ā01-28-2021
10:08 AM
I returned a Fios Router with the label and packaging sent by Verizon on December 6, 2020 and still haven't received my $305.98 refund. I've called 6 times and every rep has told me they have t...
ā01-29-2021
09:21 AM
Got choked out of after my home got broken into, woke up groggy trying to recollect myself. called up ring waited only minutes, nothing on there end; Called Verizon waited over two hours and now poli...
ā06-23-2020
08:33 AM
Had a landscaper do some basic work using an edging tool around mulch bed. Lost FIOS service. It was determined that when the FIOS line was installed it was only buried about 1.25 inches below surfac...
ā01-08-2022
08:15 PM
While scanning Verizon FiOS videos on YouTube, I noticed a video that walks through the steps to connect and activate Internet and television service. The video seems informative, but, somet...
ā09-17-2021
12:02 PM
I've been looking for the technical data sheet for the 211 ONT so I can compare the device specs to the Tellabs equivalent (142R). I haven't been able to locate a standalone document, I have...
ā09-11-2021
07:34 PM
16 Kudos
I just spotted the change in my status from Bronze 3 to MVP. To say I'm surprised would be an understatement! As I look at the caliber of knowledge offered offered up by senior memb...
ā06-22-2021
01:34 PM
I have several tree branches that are laying on Verizon lines on my property. Will Verizon trim the branches?