I recently joined FIOS and so far everything has been as expected. I was however dismayed to find that international, calling specifically to the UK , while free is only free to other landlines. I wa...
Our 911 fee for July has increased to $1.25 according to Comptroller's Office in Maryland per phone line from $1.00. The new fee started in July 2019. However. my charge this month for 911 was ...
My phone and DSL service must be upgraded to fiber very soon. The problem is my house is very old and not well-equipped for FIOS installation. We have few electrical outlets, none on the extern...
...ppears, not theirs. The VW people say there is a FIOS setting called Shared ID and that Verizon support could help me change it. Maybe that's true, but every time I call Verizon support I get b...
I have one hard wired push-button phone and three wireless push-button phones on my FIOS phone system. The wireless phones use tone dialing when making a call, but the wired phone defaults to pulse d...
Verizon does not offer Fios in our area so we still have copper wires. As it happens every few months, we have no dial tone. And that's happened today - again.. Customer Service has sugg...
The landline voice mail that is accessed in NJ by dialing {edited for privacy} needs rebooting. Can someone notify technical support. The system does not allow access to voice mail unless the caller ...
Within the past three days, display screen on landline phones has registered five calls from our own number, including name. This happened a couple of times in the past, when there were la...
Four times in the last two days I have received "return" calls from people that I do not know and have never called. Just to make sure I am not losing my mind I have checked the online phone logs. Th...
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