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Zeberga · ‎01-16-2020

I have enrolled with autopay using my debit Card so that discount would be applied to my bill. But for several months I have never seen the discount applied to the monthly bill. When I contacte...

shorams · ‎06-21-2019

Hi, I have received the email for the installation fee waiver. It's my second bill but still this amount has not been credited back. Called customer service and they said this has been escalated an...

vsokme · ‎11-20-2019

I changed my order 2-3 days before the installation. 1) I cancelled the router order. The technician confirmed that with the company when he came and we talked on the phone with Verizon for the techn...

Ehitch · ‎11-15-2019

I am so furious at how Verizon is handling my refunded money. I cancelled my Verizon Fios plan 4 months ago and have yet to receive my refund for the days I did not use. I have spent 7 ho...

DarkWater · ‎07-11-2019

Just a few days ago, I was notified by Experian that Verizon had filed a "Collections" report against me for $106. This hostile action by Verizon has reduced my credit score by 160 points! ...

InBoston · ‎07-06-2019

I moved to Cambridge MA in March 2019. I had notified Verizon of my move and that I will no longer be using Fios as my new home does not offer Fios. I returned all my equipment. For the last four bil...

Fabi · ‎03-28-2019

I ordered Fios for me new address this week (didn't have Fios before) and after the order I was required to create a new account, despite already having one. And now I think I have three(!) Verizon a...

XR2Bio · ‎09-24-2018

Hello, I am having issues as far as using my rewards to rent a movie. My points are expiring soon and I have made couple attempts with via call and chat. Can someone help me with this? I ha...

Forum-sn · ‎12-30-2018

I had to put a deposit on my Fios account when I opened it. Originally the agent said I would get it back after a few months, but it has been two years now. Has anyone else had to put ...

kkj1 · ‎11-19-2018

Dear whom it may concern, Totay I registered fios internet service and finished the whole process. While I registered, I failed to pay the security deposit two times, and then finally succe...

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Autopay discount

Installation Fee Waiver

My bill is higher than agreed and expected, after the service installation!

Verizon will NOT refund my money!

Verizon put a Collections notice on my credit report and refuses to remove it!

Unable to Get Refund

Merge Verizon Accounts

REWARDS ISSUE/RENT MOVIES

Account Deposit

Security deposit was charged three times.