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12-05-2020
08:13 AM
I am active duty Army, and while I was in language training in VA I was a verizon customer. Several days prior to leaving VA and going to my next assignment(Asia) I closed my account, returned ...
10-07-2020
07:06 AM
...east one "disconnection", they told me that credits wouldn't appear until closer to my billing cycle invoice (this turned out to be a stock answer; I'm not even convinced it is true).
A d...
07-23-2020
08:03 AM
I had set up a vacation hold on my account at the beginning of July. I was concerned to see on my account that my AutoPay said my account would be charged at the end of July, however, a chat represen...
01-16-2020
12:32 PM
I have enrolled with autopay using my debit Card so that discount would be applied to my bill. But for several months I have never seen the discount applied to the monthly bill. When I contacte...
11-20-2019
07:36 PM
I changed my order 2-3 days before the installation. 1) I cancelled the router order. The technician confirmed that with the company when he came and we talked on the phone with Verizon for the techn...
07-11-2019
09:43 AM
Just a few days ago, I was notified by Experian that Verizon had filed a "Collections" report against me for $106. This hostile action by Verizon has reduced my credit score by 160 points!
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- Tags:
- FiosScam
07-06-2019
09:10 AM
I moved to Cambridge MA in March 2019. I had notified Verizon of my move and that I will no longer be using Fios as my new home does not offer Fios. I returned all my equipment. For the last four bil...
03-28-2019
05:45 AM
I ordered Fios for me new address this week (didn't have Fios before) and after the order I was required to create a new account, despite already having one. And now I think I have three(!) Verizon a...
12-30-2018
07:10 AM
I had to put a deposit on my Fios account when I opened it. Originally the agent said I would get it back after a few months, but it has been two years now. Has anyone else had to put ...
11-19-2018
03:28 PM
Dear whom it may concern, Totay I registered fios internet service and finished the whole process. While I registered, I failed to pay the security deposit two times, and then finally succe...