I had to put a deposit on my Fios account when I opened it. Originally the agent said I would get it back after a few months, but it has been two years now. Has anyone else had to put ...
Dear whom it may concern, Totay I registered fios internet service and finished the whole process. While I registered, I failed to pay the security deposit two times, and then finally succe...
I'm trying to get full access to my account so I can view my bill. I need to be able to review my bill in detail so I can submit the network part of the bill in an expense report for my work.&n...
Salesman told me that Verizon would reimburse or credit me for any early termination fee charged by Comcast when I switched over. How do I claim this? I have a bill from Comcast with the ...
I just had Verizon Fios installed and got emails to verify but I'm unable to log into my Fios account to check my billing information and other stuff like that. I know my user id, but forget the pass...
This is just plain frustrating. My old two year agreement expired, and when I logged in today, the website offered me a new two year agreement, same services, at a substantially lower price.&nb...
Long story short I added sports pass for football season. The billing cycle after the change resulted in more then the season sports pass charge. The fios rep changed my tv package to another one and...
I want to talk to a real person at Verizon. Attempting this results in getting lost in menu hell. Trying to get a contact telephone number through verizon.com is an exercise in futil...
Contract expiring soon. Looking at what to do. It appears I could put together a no-contract package. But does that mean Verizon could raise my prices any time they get the itch to do so? Conversely,...
I received a $100 Verizon Wireless giftcard as rebate for signing up for an extension to my FiOS service. I am a Verizon Wireless user however my bill is paid by my employer. So I really ...
