I ordered Fios for me new address this week (didn't have Fios before) and after the order I was required to create a new account, despite already having one. And now I think I have three(!) Verizon a...
Hello, I am having issues as far as using my rewards to rent a movie. My points are expiring soon and I have made couple attempts with via call and chat. Can someone help me with this? I ha...
I had to put a deposit on my Fios account when I opened it. Originally the agent said I would get it back after a few months, but it has been two years now. Has anyone else had to put ...
Dear whom it may concern, Totay I registered fios internet service and finished the whole process. While I registered, I failed to pay the security deposit two times, and then finally succe...
I'm trying to get full access to my account so I can view my bill. I need to be able to review my bill in detail so I can submit the network part of the bill in an expense report for my work.&n...
Salesman told me that Verizon would reimburse or credit me for any early termination fee charged by Comcast when I switched over. How do I claim this? I have a bill from Comcast with the ...
I just had Verizon Fios installed and got emails to verify but I'm unable to log into my Fios account to check my billing information and other stuff like that. I know my user id, but forget the pass...
This is just plain frustrating. My old two year agreement expired, and when I logged in today, the website offered me a new two year agreement, same services, at a substantially lower price.&nb...
Long story short I added sports pass for football season. The billing cycle after the change resulted in more then the season sports pass charge. The fios rep changed my tv package to another one and...
I want to talk to a real person at Verizon. Attempting this results in getting lost in menu hell. Trying to get a contact telephone number through verizon.com is an exercise in futil...
