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Out of curiosity I clicked on the "Add a sub account" link and it took me to a page to sign in at Y...
Out of curiosity I clicked on the "Add a sub account" link and it took me to a page to sign in at Yahoo and then to the page with the sub accounts! I was able to delete the unnecessary addresses there.
Thanks for your attention in this matter.
Abused_Customer wrote: I have tried just about every other method to get an answer to this.  ...
I have tried just about every other method to get an answer to this. I tried to upgrade to gigiabit speeds, but "the system" says my house is not eligible. So I searched every address around mine in my neighborhood. They ALL can get it. I have called, chatted, used the FB page to try to find out why this is the case. Every agent has said that engineering has to answer this. Yet I can't talk to engineering. So I will try this forum to see if maybe someone here might have a suggestion to get an answer. I have never had this hard a time giving someone money in my life! Any help would be appreciated.
Engineering can be reached via a Fios customer service rep and through the rep using a chat function. Stupid I know. But it is what it is.
the best time to call to have an American rep is after 8 am EDT and that is when the engineers start working.
they may be able to assist.
marshallpf wrote: Just to confirm, my modem does have a MOCA filter, but it has no bridge mode or...
Just to confirm, my modem does have a MOCA filter, but it has no bridge mode or anything like that. I should definitely not try to use it because it probably wouldn't work and it might cause problems on the node. Is that accurate?
If that's the case, then I either need to buy a MOCA bridge or a MOCA router...
BANISH the word modem and any device called modem from your home when using FiOS. FiOS does not use modems. Your cable modem cannot be used with FiOS. Do not plug it in. Do not pass go. Do not collect $200. Do not use your cable modem with FiOS. It will not work. Don't use it.
Hopefully that is crystal clear now.
The only routers you can buy with a MoCA WAN port are the Verizon devices. Don't bother looking for others, they don't exist.
You may be able to find a MoCA WAN bridge, but they are quite expensive. LIke $500 expensive. You'd be better of using a Verizon router configured as a bridge. You can find used models online.
Read the FAQ linked above. It is very helpful.
FiOS does not have nodes. It is a PON (passive optical network). Look up PON if you want to learn how it works.
Earlier this month I posted about a weak WIFI signal (on my iPhone 6) after a minor service upgrade...
Earlier this month I posted about a weak WIFI signal (on my iPhone 6) after a minor service upgrade that included getting the FIOS Quantum Gateway router. In my particular case, I believe I've gotten to the root cause and it's NOT the router.
Bottom line is that after going back to my old Actiontec router, the issue persisted. I finally traced it down to a hardware issue on my iPhone after Googling "iPhone6 Weak WIFI". If the phone is bent slightly through dropping, sitting-on, etc the WIFI antenna can be damaged. I was able to verify this by torquing the phone gently and getting full signal strength back.
I hope this information is of some help (and applicability) to others on this forum.
The "new" "My Verizon" website does an excellent job of hiding the ability to administrate a Networ...
The "new" "My Verizon" website does an excellent job of hiding the ability to administrate a Network Extender, but I found it with the help of online support. The steps are difficult:
1. Log in to your Verizon Wireless online account.
2. Hover over the words "My Verizon" in the red banner at the top.
3. Click on the words "My Plans & Services"
4. Scroll down the "My Plans and Services" page until you see the words "My Services" on the right
5. Under "My Services" find "Network Extender"
6. Click on the words "Network Extender" to reveal the button "Manage"
7. Click on the "Manage" button.
I hope this helps other people. I can't think of a less intuitive place to hide this.