Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

$200 Gift Card - Impossible to Redeem

Posts: 1
Registered: ‎10-15-2019

$200 Gift Card - Impossible to Redeem

Message 1 of 2

Like many other Verizon customers who have posted here, I switched from Comcast or Verizon and was promised a $200 gift card. Three days ago I got an email indicating that it was time for me to redeem the gift card.  I clicked on the button in the email.  The instructions said I was to click on the reward card image. There is no reward card image. There is no way to redeem this gift card. I called Verizon yesterday and spoke to four different people and after 48 minutes was told they have no record of my gift card. I offered to forward them the email. They said they could not receive the email. I switched from Comcast to Verizon for better service. This is absolutely ridiculous.  Please help.

Moderator Moderator
Posts: 2,410
Registered: ‎07-06-2016

Re: $200 Gift Card - Impossible to Redeem

Message 2 of 2
Hi JimBVA,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title