$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Our area was without landline and internet service for 76 hours...Saturday - Tuesday. We have no idea what was going on, but we do know it wasn't weather related...there were no storms in our area. When I reported the problem, I was told this..."ticket has been created and WILL BE resolved on 6/30 by 6pm." By that statement, I feel the service was interrupted intentionally by Verizon. There were no Verizon vehicles seen in our area until around 1:00pm on 6/30. Then poof, amazingly, service was restored. One thing that makes it even worse is that there is a Verizon tech who services this area and lives across the street from me. He was home all weekend and at his regular time on Monday. So, I know Verizon did not have him out working to restore service.
Now, my question is...why should I pay for services I did not get for 76 hours? I should not have to and my account needs be credited for it!!