We went with Verizon Fios mainly for the $200 prepaid giftcard. Recieved services in Oct'19 ...they say they sent giftcard on 5 different occasions, and the address was wrong, so I gave my mothers address, here we are a month later, still no giftcard!! **bleep**!! Not to mention, the 10 times i have had to open my chat for incorrect charges made to my ACCOUNT. I spend more time with Verizon's support then with my own family. I have never been more disappointed with a company in my life!! I do not leave replies like this..so its that bad!!
Hi Dmarie31,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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