Can't redeem Samsung Promotion

[JG510]

The promotion expires in 3 days and I can't redeem it. The pricing for items has changed as well and are no longer free?

[kh-gary]

Hi JG5,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.