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Cannot Pay my bill or see my services on My Verizon

Posts: 2
Registered: ‎12-25-2014

Still not able to view bill online

Message 11 of 12

I have called numerous times (at least 6 times) over the last couple of weeks attempting to get your website functioining again. I can log in, but can't view my bill, change or modify services or anything. Everytime I call I'm transfered to another person and told that it will be resovled and I will recevie a phone call when it's handled. I've also responded on a similar post on this forum and received an email saying they were working on it. It's very frustrating that for over 5 years I've been able to handle everything online and now have to resort back to writing a check or pay extra money to pay over the phone.

Moderator Moderator
Posts: 11,497
Registered: ‎03-18-2013

Re: Still not able to view bill online

Message 12 of 12

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

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